Vavada Privacy Policy

We only collect data that is necessary to identify you, provide services and comply with the law. Here are the main categories of information we may request:

• Personal information. First name, last name, date of birth, country of residence, email address, telephone number, and other data necessary to identify and create an account;
• Payment information. Details of payment methods, including details of bank cards and e-wallets used for deposits and withdrawals;
• Technical information. IP address, browser type, operating system, site visits, platform and device activity;
• Cookies and similar technologies. Used to personalise the interface, improve site performance and service quality.

Your data may be collected in various ways, either directly or automatically. Here are the main situations in which information is collected:

• Data is provided voluntarily when registering, verifying, making deposits and withdrawals, participating in promotions and contacting customer support;
• Technical information and cookies are collected automatically when you visit and use the website.

Your personal data is used exclusively for purposes related to the provision and improvement of our services. We use them for the following tasks:

• To provide services, process transactions, verify identity and ensure security;
• To prevent fraud, comply with the principles of responsible gaming and anti-money laundering legislation;
• To inform you about news, promotions and offers (you can opt-out of promotional mailings by contacting support or through your profile settings);
• To improve service quality and user experience.

We take all necessary measures to safeguard your data and prevent unauthorised use. The following methods are used for this purpose:

• We use modern encryption technologies (HTTPS, TLS) and other security measures to protect data from unauthorised access, alteration or destruction;
• Access to personal data is restricted to employees and partners who need it to fulfil their duties.

Your personal information is not shared with third parties, except in strictly defined circumstances as required by law. We may disclose your information only in the following situations:

• When required by a court or government authority;
• To protect the legitimate interests of the company or customers;
• To ensure the safety of players;
• At the request of law enforcement agencies in India when fraud or money laundering is suspected.

We use cookies to improve the convenience and quality of our service. When you visit Vavada for the first time, you agree to the use of cookies. This allows us to collect additional information about your device and actions on the site to improve the service and personalise offers. You can control your cookie settings through your browser, however, disabling cookies may limit the functionality of the site.

Vavada has a strict policy of not allowing minors to gamble. We only accept users who are 18 years of age or older on the platform. In case of suspected violation of age restrictions, we have the right to request verification documents. If an underage age is detected, the account will be blocked and all transactions will be cancelled.

You have the right to access, update or delete your personal data, as long as this does not contravene the company’s legal obligations. You can also opt out of receiving marketing mailings at any time. To delete your account and data, please contact support or send a request to [email protected].